Manual in case of earthquake

What to carry

・Water (3 liters per person per day)
・Emergency provisions (canned food etc)
・Mobile phone and portable charger
・Towels (about 5)
・Rain gear
・Seasonal clothes
・Garbage bag, the bigger the better (use for protection against cold, precipitation, as a container)
・Plastic wrap
・Rubber bands (a few will do)
・Newspapers (protection against cold)
・Pictures of family (so you can find them if you are separated)
・Glasses (see ※1)
・Sanitary goods (feminine hygiene products)
・Music player
・Packing tape
・Cushion/pillow (if possible. To protect your head)
・Can opener or small knife (if you plan to remain evacuated for a period)
See ※3

In case of an emergency

・Open windows/doors to secure exits
・Put your things at the entrance
・Wear thick-soled shoes
・Close the main tap (gas)
・Charge your phone while you can
・In case of a power failure, shut down the circuit breaker (unplug everything before you do this, if possible)
・Be prepared for the tremors to continue for 24 hours
・Calm down
・emergency message board dial 171
・leave phone calls to a minimum
・ok to use Skype
・watch out for fraud calls by people pretending to be police

When evacuating

・stay away from: cabinets, refrigerators, bent walls, leaning poles, narrow streets, bodies of water
・watch out for broken glass
・move to higher ground if you are located near the ocean
・wear a helmet or hat
・wear a mask or cover mouth with damp towel
・go toward the wind in case of fire
・stop driving, park at the side of the street
・if you have a car, open windows and turn on radio at full sound

Before an earthquake
・check if you have: helmet, a storage of water and emergency provisions, emergency kit, sleeping bag
・watch out for broken glass
・move to higher ground if you are located near the ocean
・check evacuation centers and routes
・sleep with your socks on
・have shoes ready
・close curtains (to prevent shattered glass from scattering)
・use towel to keep door from jamming

NTT official information
Connection of public phones are prioritized during natural disasters.
They can be used for free (excluding international calls)

How to make a call for free:

・green analog public phones
Press the emergency button, or insert a jyu-en dama (10 yen). Your coin will be returned after the call.

・digital public phones
No card/cash necessary, just pick up the receiver.

Emergency message board

1. dial 171
2. Press 1
3. Dial home phone
4. Record message

1.dial 171
2. Press 2
3.dial victim’s number
4. Play recorded mesesage

Google Person Finder
Safety Information on Google

SOS Emergency Numbers

Police: 110
Ambulance/Fire Department: 119
In case of emergency near the sea: 118 (Japan Coast Guard)

Manual for Earthquakes


NHK Disaster Information

Disaster Information for Individual Regions


※1 If you have glasses/contact lenses, keep them by
You need to be able to see to avoid injuries.
If possible, you may want to get your hands on disposable (one-day) contact lenses.

※2 Take  sanitary napkins with you.
Your period may began early, due to nervousness/stress.
Moreover, it can be used to stop bleeding if gauze and bandages are unavailable.
In such case, make sure to hand the used napkin over to doctors,
so that they may know how serious the injury/bleeding of the person is.

※3 In cases of emergency, cash can be taken out with your passport.
Bankbooks won’t be needed.

Reference URL

※4 ’I couldn’t contact my family in Japan using Skype, though I tried both the phone and the land-line.’
If you’re trying to reach someone in Japan from overseas, the land-line would be the best.  Using cheap Pre-paid phone cards is a good idea.

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