Manual in case of earthquake

What to carry

・Water (3 liters per person per day)
・Emergency provisions (canned food etc)
・Mobile phone and portable charger
・Towels (about 5)
・Rain gear
・Seasonal clothes
・Garbage bag, the bigger the better (use for protection against cold, precipitation, as a container)
・Plastic wrap
・Rubber bands (a few will do)
・Newspapers (protection against cold)
・Pictures of family (so you can find them if you are separated)
・Glasses (see ※1)
・Sanitary goods (feminine hygiene products)
・Music player
・Packing tape
・Cushion/pillow (if possible. To protect your head)
・Can opener or small knife (if you plan to remain evacuated for a period)
See ※3

In case of an emergency

・Open windows/doors to secure exits
・Put your things at the entrance
・Wear thick-soled shoes
・Close the main tap (gas)
・Charge your phone while you can
・In case of a power failure, shut down the circuit breaker (unplug everything before you do this, if possible)
・Be prepared for the tremors to continue for 24 hours
・Calm down
・emergency message board dial 171
・leave phone calls to a minimum
・ok to use Skype
・watch out for fraud calls by people pretending to be police

When evacuating

・stay away from: cabinets, refrigerators, bent walls, leaning poles, narrow streets, bodies of water
・watch out for broken glass
・move to higher ground if you are located near the ocean
・wear a helmet or hat
・wear a mask or cover mouth with damp towel
・go toward the wind in case of fire
・stop driving, park at the side of the street
・if you have a car, open windows and turn on radio at full sound

Before an earthquake
・check if you have: helmet, a storage of water and emergency provisions, emergency kit, sleeping bag
・watch out for broken glass
・move to higher ground if you are located near the ocean
・check evacuation centers and routes
・sleep with your socks on
・have shoes ready
・close curtains (to prevent shattered glass from scattering)
・use towel to keep door from jamming

NTT official information
Connection of public phones are prioritized during natural disasters.
They can be used for free (excluding international calls)

How to make a call for free:

・green analog public phones
Press the emergency button, or insert a jyu-en dama (10 yen). Your coin will be returned after the call.

・digital public phones
No card/cash necessary, just pick up the receiver.

Emergency message board

1. dial 171
2. Press 1
3. Dial home phone
4. Record message

1.dial 171
2. Press 2
3.dial victim’s number
4. Play recorded mesesage

Google Person Finder
Safety Information on Google

SOS Emergency Numbers

Police: 110
Ambulance/Fire Department: 119
In case of emergency near the sea: 118 (Japan Coast Guard)

Manual for Earthquakes


NHK Disaster Information

Disaster Information for Individual Regions


※1 If you have glasses/contact lenses, keep them by
You need to be able to see to avoid injuries.
If possible, you may want to get your hands on disposable (one-day) contact lenses.

※2 Take  sanitary napkins with you.
Your period may began early, due to nervousness/stress.
Moreover, it can be used to stop bleeding if gauze and bandages are unavailable.
In such case, make sure to hand the used napkin over to doctors,
so that they may know how serious the injury/bleeding of the person is.

※3 In cases of emergency, cash can be taken out with your passport.
Bankbooks won’t be needed.

Reference URL

※4 ’I couldn’t contact my family in Japan using Skype, though I tried both the phone and the land-line.’
If you’re trying to reach someone in Japan from overseas, the land-line would be the best.  Using cheap Pre-paid phone cards is a good idea.

41 Responses to English

  1. Dear Staff ;Thank you for your kindness and time to put this info together. Its necissary and important . I am a Canadian residing in Japan for sometime. I have an NGO concern in Japan since 2001. Part of this concern is about the so called ‘Tsunami garbage’ that is headed towards Canada , Hawaii, Midway and US west coast/ I am now organizing a ‘beach clean up ‘ for when this esitmated 10 to 20 ,000,000 tons of garbage hits NA beaches. I am reaching out to Japanese and non Japanese to come and help . You can see this information on my website called – http://www.oce-center.org – under the tag -EDES . Here you will find the plan and details, More will follow. I am now seeking sponsors to help us. I seek about 400 people to come with me . I would apprecicate it , if you check my web and if interested, help me reach out to those interested in helping us.
    Thank you
    David Simpson

  2. madhavshivpuri says:

    Great work, team, keep it up. I am linking to you from a website I created for similar purpose and share news – http://japanquakeinfo.wordpress.com

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  4. Ashish says:

    The information provided above is really very helpfull for all people who live in Japan. Even precautions given above are helpfull for all wherever they stay on the earth.

    This is the strength of Japan, and generosity of the people, that even in such condition Japanese people are neither panicked nor they left their will to go ahead and face any other difficult situation.

    History says, whenever Japanese got in such a troubled situation, they came back with much better infrastructre and will power for better life and to overcome future disaster.

    I never seen such dedicated and hardworking people in my life untill I came to Japan.

    Best Wishes !!!

  5. Pingback: Japanese Lessons with Maggie » 防災 = bousai & Japanese for emergency (updated)

  6. Adam F says:

    Thank you very much for making this site available. Please share the information at the link below about helping disabled people (especially Japanese speakers) in an emergency:


  7. Pingback: Japanese Lessons with Maggie » 防災 = bousai & Japanese for emergency

  8. Pingback: Japanese Lessons with Maggie » 防災 = bousai & Japanse for emergency

  9. Mike says:

    “THESE are the times that try men’s souls. The summer soldier and the sunshine patriot will, in this crisis, shrink from the service of their country; but he that stands by it now, deserves the love and thanks of man and woman. “… Thomas Paine 1776

    Completely out of context, but appropriate nonethless. You are performing a great public service to your country!

  10. Sonia Yeow says:

    Thank you so much. I have shared this on my website.

  11. Multilingual Medical Terms Translation Project
    Please help check, add terms & other languages!


  12. Lsgao(Mr.) says:

    Thank you all very much for your effort for such good instruction manual! Hope you all right in this earthquake tragedy! Bless you all!

  13. ZiM says:

    my heart is with you, guys.
    a little help: i translated the manual to hungarian. how can i send it to you?

  14. Rena says:

    Whistle means “哨子” in Chinese, but in Chinese manual, there is “销子”. These two itmes are totally different in usage.
    I’m just puzzled……

  15. Thank you so much for doing this! I will help spread the word as well.

  16. Grace says:

    This is so helpful. I hope you don’t mind, I’ve put a link to this in my post on facts about the disaster. My thoughts are with the people of Japan.

  17. Pingback: 地震に関する情報がまとめられているサイト » 特定非営利活動法人 宮崎県ボランティア協会

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